Privacy Policy
Effective Date: February 16, 2025

At JR Special Electronics, we value the privacy of our visitors, customers, and all who interact with our store.

General

We collect user information solely to provide and improve our services. We do not sell user data to third parties. Access to user data is restricted to authorized employees in a secure environment. Your IP address will be recorded with your order for security purposes.

Payment Information

Payments made through Mollie and accepts iDeal, credit card, Mister Cash, DIRECTebanking, or PayPal are processed by secure payment service providers (PSPs). We do not store credit card numbers on our servers. PSPs may request additional information to complete your payment.

Email Addresses

We require your email address for registration and order processing. We will only send marketing emails if you subscribe to our newsletter, from which you can unsubscribe at any time via a link in each email. Our newsletters are managed by Campaign Monitor, which adheres to strict privacy policies.

External Parties

To fulfill your orders, we share necessary data with:

  • Courier services: Full name, address, phone number, order value

  • Fulfillment providers: Full name, address, phone number, order details

  • Payment providers: Full name, address, phone number, email, order value

  • Google Analytics: IP address, website traffic data (anonymized)

These parties are prohibited from using your data for promotional purposes.

Cookies

We use cookies to monitor traffic, enhance your shopping experience, and facilitate live chat. You can manage cookies via your browser settings.

Editing and Deleting Account Information

You can edit your account details under "Account Information." Account deletion requests can be made via email, though we retain necessary data for fraud prevention (2 years) and tax purposes (10 years).

Data Storage and Transfers

We store data in the Netherlands and may transfer it within or outside the EEA in compliance with applicable laws.

Data Collection

We collect:

  • Personal details (name, job title, contact details, etc.)

  • Payment information for orders

  • Cookies and website usage data

  • User-generated content (comments, reviews)

Data Usage

We use collected data for:

  • Order processing and record-keeping

  • Website improvements and user experience enhancements

  • Marketing communications (with your consent)

Your Rights

You have the right to:

  • Access your data

  • Request data portability

  • Correct inaccurate data

  • Request data erasure (subject to legal requirements)

  • Object to direct marketing

Children's Privacy

We do not collect data from children under 13 without parental consent.

Security

We employ physical, electronic, and managerial measures to protect your data.

Changes to This Policy

We may update this policy periodically. Changes will be posted on our website and, where appropriate, notified to you by email.

Contact Us

For questions or concerns, contact us at info@acetech.shop